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Customer Query manager / Incident management

8 - 13 years

8 - 13 Lacs

Hyderabad

Posted:3 months ago| Platform: Naukri logo

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Skills Required

Client Query Management Incident Management Payment Processing Real time monitoring Payments Operations ISO Ach Wire Transfers RTP

Work Mode

Work from Office

Job Type

Full Time

Job Description

We're Hiring! Exciting Career Opportunity in Financial Services! We are looking for a Customer Query Management & Monitoring Professional (Hyper Care) to join our team at a leading financial MNC in Hyderabad. About the Role: Real-time monitoring and resolution of payment queries Incident management and stakeholder coordination Ensure smooth payment processing across various channels Work in a 24x7 operational environment Who Can Apply? 10+ years of experience in Payment Operations, Incident Management, or Client Support Strong knowledge of payment systems and processes Excellent communication and problem-solving skills Ability to work in a high-pressure environment Location: Hyderabad Company: A Leading Financial MNC If you or someone you know is interested, apply now or share your resume! sagbarik@astoncarter.com

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Allegis Group
Allegis Group
www.allegisgroup.com

Staffing and Recruiting

Hanover Maryland

10001 Employees

258 Jobs

    Key People

  • Andy Hilger

    President

  • Michele H. Smith

    Chief Financial Officer

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Customer Query manager / Incident management

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