Customer Onboarding (Sales) Executive

As a Customer Onboarding Rockstar at Refrens, you will play a crucial role in transforming the onboarding process into a seamless and delightful experience for our clients. Your primary responsibilities will include partnering with the Sales team to understand client needs and customizing onboarding journeys to ensure maximum impact. Additionally, you will become a master of Refrens, guiding clients through every feature with patience and enthusiasm. The ideal candidate for this role is someone who values and understands client needs, effectively communicates complex information with simplicity and enthusiasm, and views challenges as opportunities for growth and improvement. You will have the opportunity to be part of a supportive and fun team where every client success is celebrated collectively. Your work will have a real impact on businesses, helping them unlock their full potential. As a member of our team, you will have the chance to contribute to crafting the onboarding experience, share your ideas, and witness their impact firsthand. You will have access to continuous learning opportunities, including workshops, to enhance your skills and ensure that clients always feel welcome and valued. If you are ready to showcase your blend of empathy, tech-savviness, and sales charm as the ultimate Customer Onboarding Rockstar, we invite you to send us your resume. We are excited to meet you and witness how you turn every new client into a hero at Refrens!,