Customer Master Data Delivery Manager

Thompsons Hr Consulting

8 - 10 years

30 - 45 Lacs

hyderabad

Posted:1 week ago| Platform:

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Skills Required

mdm customer 360 cdm master data management informatica customer data management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring for One of Our Client

Main Responsibilities & Key Activities

Own end-to-end delivery, governance, and adoption of the Customer Master Data
solution across markets and systems.
Drive roadmap planning, scope management, prioritization, and delivery health (risks, issues, dependencies, blockers).
Lead agile execution from requirements through development, testing, cutover, hypercare, and transition to run (KT to support teams).
Coordinate upstream/downstream integrations and manage dependencies across enterprise systems and external data providers.
Run/enable delivery ways of working: sprint orchestration, backlog management, ticket coordination (including L3), documentation, status reporting, RACI, onboarding and enablement/training materials, and communication support.
Lead stakeholder alignment and change management across business, IT, governance, and partners in a matrix organization.

Experience Required

8 - 10 years overall experience, including:

5 - 7 years in data and/or MDM (Customer Master Data / Customer 360; HCO/HCP).
3 - 5 years in delivery and/or product management leading complex, cross-functional initiatives.

Proven track record delivering multi-country programs and transformation/greenfield initiatives.
Hands-on exposure to MDM platforms (Informatica IDMC/C360 or equivalent) and enterprise integration patterns (batch, near real-time, APIs).
Experience with governance and quality enforcement (match/merge, survivorship, Golden Record) and operating model definition (RACI, controls, procedures).

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