Customer Loyalty cum Engagement Manager

0 years

2 - 3 Lacs

Posted:2 weeks ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

· Manage customer retention programs, loyalty campaigns and engagement activities.

· Build and nurture long-term relationships with customers.

· Address customer feedback, ensure timely resolutions and enhance customer satisfaction scores.

· Drive brand recall and repeat customer business.

· Work closely with Marketing & Sales Team for customer engagement strategies.

Desired Candidate Profile:

· Graduate/Post Graduate with excellent communication & people skills.

· Customer-centric approach & problem-solving mindset.

· Exposure to CRM tools would be an added advantage.

Job Type: Full-time

Pay: ₹20,000.10 - ₹30,000.04 per month

Benefits:

  • Provident Fund

License/Certification:

  • certification in nursing (Preferred)

Work Location: In person

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