Customer Feedback & Quality Liaison Officer

As a Customer Feedback & Quality Liaison Officer at RF Combine, your role will involve gathering and analyzing customer feedback, ensuring service quality, and facilitating communication between customers and internal teams. You will handle customer inquiries, provide training on quality standards, and work towards improving customer satisfaction. Key Responsibilities: - Gather and analyze customer feedback - Ensure service quality - Facilitate communication between customers and internal teams - Handle customer inquiries - Provide training on quality standards - Work towards improving customer satisfaction Qualifications: - Strong interpersonal skills and communication abilities - Proficient in analytical skills and customer service - Experience in training and quality assurance - Problem-solving skills and attention to detail - Bachelor's degree in Business, Communications, or a related field Founded in 1984, RF Combine is a diversified group known for its market-leading brands like Nellara, Rose Flower, Neltea, and others. The company has a significant global presence and is committed to top-notch quality and customer satisfaction, making it a proud industry leader.,