Company Description Founded in 1984, RF Combine is a diversified, quality-focused, and customer-centric group with a significant global presence. Known for its market-leading brands like Nellara, Rose Flower, Neltea, and others, RF Combine has made its mark across various industries including production, distribution, retail, and dining/hospitality. The group consistently evolves and diversifies to ensure top-notch quality and customer satisfaction, making it a proud industry leader. Role Description This is a full-time on-site role for a Customer Feedback & Quality Liaison Officer, located in Malappuram. The officer will be responsible for gathering and analyzing customer feedback, ensuring service quality, and facilitating communication between customers and internal teams. Tasks will include handling customer inquiries, providing training on quality standards, and working to improve customer satisfaction. Qualifications Strong Interpersonal Skills and Communication abilities Proficient in Analytical Skills and Customer Service Experience in Training and quality assurance Problem-solving skills and attention to detail Bachelor's degree in Business, Communications, or a related field Experience in
As a Customer Feedback & Quality Liaison Officer at RF Combine, your role will involve gathering and analyzing customer feedback, ensuring service quality, and facilitating communication between customers and internal teams. You will handle customer inquiries, provide training on quality standards, and work towards improving customer satisfaction. Key Responsibilities: - Gather and analyze customer feedback - Ensure service quality - Facilitate communication between customers and internal teams - Handle customer inquiries - Provide training on quality standards - Work towards improving customer satisfaction Qualifications: - Strong interpersonal skills and communication abilities - Proficient in analytical skills and customer service - Experience in training and quality assurance - Problem-solving skills and attention to detail - Bachelor's degree in Business, Communications, or a related field Founded in 1984, RF Combine is a diversified group known for its market-leading brands like Nellara, Rose Flower, Neltea, and others. The company has a significant global presence and is committed to top-notch quality and customer satisfaction, making it a proud industry leader.,
Company Description RF Combine, established in 1984, is a globally recognized organization with diverse operations spanning production, distribution, retail, and hospitality. With decades of experience, the group is synonymous with quality and customer-centric practices. Its portfolio includes popular market-leading brands such as Nellara, Rose Flower, Neltea, and more, which are well-regarded by consumers worldwide. RF Combine takes pride in continuously evolving while maintaining a steadfast commitment to quality and industry leadership. Role Description This is a full-time on-site role for a Customer Care Executive located in Malappuram. The Customer Care Executive will handle customer inquiries, resolve issues, and ensure outstanding customer satisfaction. Responsibilities include providing efficient customer support, managing service-related concerns, fostering strong relationships with customers, and working closely with sales teams to meet business objectives. Qualifications Strong Customer Support, Customer Service, and Customer Satisfaction skills Excellent Communication skills, both verbal and written Ability to collaborate with Sales teams and assist in achieving business goals Exceptional problem-solving and interpersonal skills Prior experience in customer-facing roles is advantageous High school diploma or equivalent; additional education or certifications are a plus
Role Overview: As a Customer Care Executive at RF Combine, your primary responsibility will be to handle customer inquiries, resolve issues, and ensure exceptional customer satisfaction. You will play a crucial role in providing efficient customer support, managing service-related concerns, fostering strong relationships with customers, and collaborating closely with sales teams to achieve business objectives. This full-time on-site role is located in Malappuram. Key Responsibilities: - Handle customer inquiries and resolve issues in a timely and effective manner - Provide efficient customer support to ensure outstanding customer satisfaction - Manage service-related concerns and address them promptly - Foster strong relationships with customers to enhance loyalty and retention - Collaborate with sales teams to assist in achieving business goals Qualifications Required: - Strong Customer Support, Customer Service, and Customer Satisfaction skills - Excellent Communication skills, both verbal and written - Ability to collaborate effectively with Sales teams and contribute to achieving business goals - Exceptional problem-solving and interpersonal skills - Prior experience in customer-facing roles is advantageous - High school diploma or equivalent; additional education or certifications are a plus,