Customer Experience Intern

Job Description

Customer Experience Intern Location: Bangalore, Karnataka Duration: 3–4 Months Company: Quriosity Learning Private Limited (The Mom Store) About the Role: We’re looking for a motivated and empathetic Customer Experience Intern to support our customer support operations and help us deliver a seamless, positive experience to every mom and family we serve. This is a great opportunity for someone who enjoys problem-solving, communication, and learning how to build customer loyalty in a fast-growing D2C brand. Key Responsibilities: Respond to customer queries via email, social media, and other support channels. Resolve product, delivery, or service-related issues with patience and professionalism. Assist in maintaining accurate records of customer interactions. Gather and relay customer feedback to the relevant teams. Support the CX team in enhancing post-purchase engagement and satisfaction. Participate in initiatives that improve overall customer journey and loyalty. Who Can Apply: Students or recent graduates from any stream with strong communication and interpersonal skills. Passionate about building great customer experiences. Proficient in English (written and verbal); knowledge of Hindi or regional languages is a plus. Comfortable using tools like Excel, Google Sheets, email platforms, and CRM systems. A positive attitude, problem-solving mindset, and willingness to learn. Internship Details: Duration: 3 to 4 months Stipend: 15000 per Month Location: Indiranagar, Bangalore Full-Time Opportunity: Outstanding interns may be offered a full-time position based on performance and business needs. Job Types: Internship, Contractual / Temporary Contract length: 4 months Pay: Up to ₹15,000.00 per month Benefits: Flexible schedule Food provided Schedule: Day shift Fixed shift Application Question(s): Are you an immediate joiner? Work Location: In person