Customer Delight Executive

Role : Customer Delight Executive (Female Candidates Preferred)

Company: myG India Pvt Ltd

Location : myG Future Piravom, Ernakulam, Kerala

About Us:

myG is South India’s most trusted digital retail store with 140+ outlets across Kerala. We serve over 70 lakh satisfied customers, offering a wide range of smartphones, laptops, tablets, cameras, and advanced home appliances through our flagship myG Future Stores.

Role Summary:

As a Customer Delight Executive, you’ll be the welcoming face of our Piravom store. This role is ideal for confident, well-groomed female professionals with great communication skills and a flair for customer engagement-both in-store and online.

Key Responsibilities:

• Greet and welcome customers warmly
• Maintain grooming and communication standards
• Guide customers with product info and support
• Resolve queries and complaints professionally
• Handle basic social media interactions
• Build customer relationships & gather feedback
• Analyze feedback for service improvement

Requirements:

• Female candidates from Piravom or nearby
• Strong communication skills (Malayalam & English)
• Social media handling skills a plus
• Presentable, confident, and proactive
• Experience in customer service or retail preferred
• Leadership skills or team experience a bonus
• Bachelor’s degree preferred

How to Apply:

Send your resume to: mobinbiju@myg.in

Contact: +91 90370 96060

Job Type: Full-time

Education:

• Higher Secondary(12th Pass) (Preferred)

Work Location: In person