Posted:1 week ago|
Platform:
Work from Office
Full Time
1. Support the CCE to ensure dealer have sufficient parts/lubes stock ,all time of all model as per population in the area.
2. Follow up with dealer on PDI & Installation of all tractors, based on information from CCE.
3. Carry out activities like FS Camp / Mega Service camp / Pre-season camp along with dealer manpower, as per scheduled and SOP.
4. Support dealer manpower in resolving critical customer complaints on case to case basis on instruction of CCE/CCM.
5. Facilitated the dealership in arranging the parts required to resolve customer complaints, Like Identifying part number, description & ordering to Stockiest.
6. Support CCE in implementing CIP / Infra Norms, at dealerships.
7. Train the dealer manpower on PDI/ Installation & Complaint resolution. (During visit and record it).
8. Support training in implementing S.D.C. @respective centers.
9. Travel as per plan approved by CCM based on territory requirements.
1. Should be able to communicate.
2. Should have a thorough Technical knowledge.
3. Follow the set process and record keeping.
4. Should be open and flexible to travel / Relocate.
Sonalika Tractors
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