Customer Care & Sales Executive – Pathology Services

Customer Care & Sales Executive – Pathology Services | TopLabsBazaar.com (Pune)

About the Company

TopLabsBazaar.com is a fast-growing healthcare platform that connects patients with India’s leading NABL-certified pathology and radiology labs. We’re on a mission to make diagnostics simpler, more transparent, and accessible for everyone. We’re looking for a Marketing Executive who is confident, presentable, and passionate about marketing, communication, and brand partnerships.

Key Responsibilities

 Handle incoming and outgoing calls related to pathology services and packages.

 Explain tests, health check-up packages, and ongoing offers to patients.

 Understand customer needs and suggest suitable pathology packages.

 Promote and sell diagnostic test packages to new and existing customers.

 Maintain professional and empathetic communication with patients.

 Accurately record patient details, bookings, and inquiries in the system.

 Follow up with interested customers to ensure conversions.

 Coordinate with internal teams for phlebotomy scheduling and sample collection.

 Achieve daily and monthly sales targets.

 Handle customer feedback and service-related queries effectively.

Requirements

 Minimum qualification: Graduate (Any stream)

 Excellent communication skills in English, Hindi, and Marathi.

 Strong sales and convincing ability with a customer-first attitude.

 Prior experience in pathology, healthcare, Telecalling, or customer service preferred.

 Basic knowledge of MS Excel, Google Sheets, and CRM software.

 Positive attitude, self-motivation, and target-oriented approach.

Why Join Us

• Work directly with the core leadership on brand and business growth.

• Get hands-on exposure to corporate and healthcare marketing.

• Be part of a dynamic, fast-paced, and innovation-driven culture.

Location: Pune, Maharashtra

Job Type: Full-time | On-site

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person