Customer Care Representative

0 years

2 - 3 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Handle inbound and outbound customer queries via phone, chat, or email.
  • Resolve issues related to order, deliveries payment, refund, etc.
  • Ensure customer satisfaction through prompt and professional communication.
  • Follow communication procedures, guidelines, and policies.
  • Provide feedback on the efficiency of the customer service process.
  • Collaborate with internal teams (technical, sales, logistics) to resolve customer issues.

Eligibility Criteria:

  • Education: Undergraduate & Graduates students can apply
  • Experience: Open to Freshers and Experienced candidates
  • Communication: Excellent verbal and written communication and Fluent in English.

Job Type: Full-time

Pay: ₹18,000.00 - ₹31,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Language:

  • English (Required)

Work Location: In person

Speak with the employer
+91 9430049605

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