Customer Care Officer (CCO)

As a Patient Care Coordinator in the home healthcare sector, your primary responsibility will be to oversee the daily operations to ensure timely and quality care delivery. You will collaborate closely with medical professionals to develop and implement personalized patient care plans, addressing any inquiries or concerns to ensure high levels of patient satisfaction. In terms of Business Development and Sales, you will play a key role in identifying and pursuing new business opportunities within the home healthcare market. Building and maintaining strong relationships with hospitals, clinics, and corporate clients will be essential to promote our services effectively. Developing and executing strategic sales plans to achieve business objectives, monitoring market trends, and analyzing competitor activities will also be part of your responsibilities. To excel in this role, you should have a strong understanding of healthcare regulations and compliance, excellent communication and interpersonal skills, and proficiency in healthcare management systems and electronic health records (EHR). Preferred qualifications for this position include prior experience in sales or business development within the healthcare sector and proficiency in local languages such as Kannada and Hindi. This is a full-time position with a morning shift schedule. Fluency in Hindi and English is preferred for effective communication. The work location is in person, and the expected start date for this role is 03/06/2025. If you are interested in this opportunity, please feel free to reach out to the employer at +91 9150040984 for further discussions.,