0 years

2 - 3 Lacs

Posted:7 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Customer Care Manager reports to GM Service and is responsible to represent the voice of customer inside the company. Customer Care Manager supports the company by obtaining the timely information from the customer, Verifying and analyzing the data provided, Highlighting the process gaps and bottle neck to the management and implements corrective action as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction is maintained. Customer Care Manager works closely with other job functions in the company to improve overall customer satisfaction.

Job Type: Full-time

Pay: ₹23,000.00 - ₹33,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Schedule:

  • Day shift

Supplemental Pay:

  • Performance bonus

Work Location: In person

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