Customer Care Manager (CCM)

🔹 Job Title: Customer Care Manager (CCM)

📍 Location: Makarba, Ahmedabad (Work From Office – Local candidates preferred)

👥 Openings: 1

📅 Experience: Minimum 2 Years (Automobile industry experience preferred)

💰 Salary: Up to ₹5.00 LPA

🕘 Work Hours: 09:00 AM – 07:00 PM (Monday to Saturday)

📄 Notice Period: Immediate to 15 days preferred

Job Description

We are seeking a proactive and customer-focused Customer Care Manager (CCM) to join our growing team at Kataria Automobiles. The ideal candidate will be responsible for managing customer interactions, ensuring smooth service delivery, and enhancing overall customer satisfaction.

Key Responsibilities

• Handle customer queries, feedback, and complaints with professionalism

• Ensure a high level of customer satisfaction through timely communication

• Coordinate with service, workshop, and sales teams for seamless operations

• Maintain accurate customer records and follow-ups

• Support initiatives to improve customer engagement and retention

Key Skills Required

• Strong communication & interpersonal skills

• Customer relationship management

• Problem-solving & conflict resolution

• Team coordination & collaboration

• Knowledge of Automobile industry (preferred)

Why Join Kataria Automobiles?

✔️ Work with a leading brand in the Automobile secto

r✔️ Career growth opportunities in customer experience manageme

nt✔️ Dynamic & supportive work cult

re
📩 How to App

ly?📧 Email your CV: career@kataria.co

.in📱 WhatsApp/Call: +91 88493 98