Customer Care Executive-Voice

Job Description

Job Title: Customer Support Executive – Inbound Voice Process Location: Bhubaneswar (Work from Office) Shift: 24/7 Rotational (Female shift window: 7 AM – 9 PM) Working Days: 6 days/week | 9-hour shifts Key Responsibilities: Handle inbound/outbound customer calls Resolve queries and provide accurate information Document interactions and escalate issues as needed Maintain customer satisfaction and support team targets Eligibility: Freshers or candidates with 6+ months BPO experience Strong communication skills in English Customer-oriented, problem-solving mindset Flexible with rotational shifts, weekends, and holidays Important: Must attend a WALK-IN interview in Bhubaneswar if shortlisted Answering the initial interview call is mandatory Apply only if you meet the criteria and compensation expectations. Job Type: Full-time Pay: ₹14,000.00 - ₹17,000.00 per month Job Type: Full-time Pay: ₹14,000.00 - ₹17,000.00 per month Benefits: Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Ability to commute/relocate: Bhubaneshwar, Orissa: Reliably commute or planning to relocate before starting work (Required) Language: Hindi (Preferred) English (Required) Location: Bhubaneshwar, Orissa (Required) Work Location: In person