Customer Care Executive

0 years

1 - 0 Lacs

Posted:2 months ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

ob Title: Customer Care Executive
Location: Bangalore (Work from Office)
Job Type: Full-Time
Experience: Fresher or Experienced
Shift: Day Shift (9:00 AM – 6:00 PM)

Job Description:

We are looking for a Customer Care Executive to join our dynamic team in Bangalore. The ideal candidate should be fluent in Kannada, English, Hindi, Tamil, and Malayalam, and must possess strong communication and interpersonal skills. You will be responsible for handling customer queries, providing support, and ensuring a high level of customer satisfaction.

Responsibilities:

  • Handle incoming calls, emails, or chats from customers.
  • Provide accurate information and resolve customer issues promptly.
  • Maintain a professional and positive attitude with customers at all times.
  • Keep records of customer interactions and follow up where necessary.
  • Collaborate with internal teams to ensure customer needs are met effectively.
  • Escalate unresolved issues to the appropriate departments.

Requirements:

  • Proficiency in Kannada, English, Hindi, Tamil, and Malayalam (verbal communication).
  • Good interpersonal and problem-solving skills.
  • Basic computer knowledge and typing skills.
  • Ability to remain calm and professional under pressure.
  • Prior experience in customer service is a plus, but freshers are welcome.

Benefits:

  • Competitive salary
  • Friendly and supportive work environment
  • Growth opportunities within the organization
  • Paid training provided

Job Type: Full-time

Pay: From ₹13,000.00 per month

Benefits:

  • Provident Fund

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

Speak with the employer
+91 9890006723

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