Position: E-commerce Executive Location: Noida Experience: 1–3 Years (E-commerce industry preferred) Employment Type: Full-time About the Role: We are looking for a detail-oriented and driven E-commerce Executive to manage and grow our online business across marketplaces and platforms. The ideal candidate should have hands-on experience with product listing, catalog management, inventory handling, promotions, and performance tracking. Key Responsibilities: Manage product listings, descriptions, images, pricing, and promotions across e-commerce platforms (Amazon, Flipkart, Meesho, etc.). Optimize product content with SEO keywords to improve visibility and conversions. Monitor inventory, sales reports, and order processing to ensure smooth operations. Handle daily operations including returns, cancellations, and customer queries. Work with the marketing team to plan campaigns, offers, and online promotions. Analyze sales performance and prepare periodic reports with insights and recommendations. Ensure compliance with platform policies and resolve issues/escalations with marketplace representatives. Coordinate with warehouse/logistics teams for timely dispatch and delivery. Requirements: Bachelor’s degree in Business, Marketing, or related field. 1–3 years of experience in e-commerce operations or marketplace management. Strong knowledge of major platforms (Amazon, Flipkart, Myntra, Meesho, etc.). Proficiency in MS Excel (pivot, v-lookup, reporting). Good understanding of online consumer behavior and sales strategies. Thanks & Regards Patrika Patrika@metaspacechain.com 8477858611 Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month
Job Title: Order Dispatch and Packing Associate Experience Required: 2 – 2.5 Years Location: Noida Sec 8 Employment Type: Full-time Role Overview: We are looking for a detail-oriented and reliable Order Dispatch and Packing Associate to manage order dispatch, packaging, returns, claims, and related operational activities. The ideal candidate will have hands-on experience in e-commerce or warehouse operations with strong attention to accuracy and timelines. Key Responsibilities: Handle order dispatch process ensuring timely and accurate deliveries. Perform packaging of products as per company guidelines and customer requirements. Manage returns and claims, ensuring proper documentation and resolution. Maintain accurate records of shipments, returns, and inventory movement. Coordinate with courier partners and internal teams for smooth logistics operations. Ensure compliance with company standards for packaging, labeling, and safety. Regularly update and maintain reports related to dispatch and returns. Assist in stock management and reconciliation during audits. Requirements: 2 – 2.5 years of experience in dispatch, packaging, logistics, or warehouse operations. Strong understanding of order fulfillment processes. Knowledge of handling returns and claims. Proficiency in MS Office / Excel for maintaining records and reports. Key Skills: Order Dispatch & Packaging Returns & Claims Handling Logistics & Operations Support Inventory Management MS Office & Reporting Thanks & Regards Patrika [email protected] 8477858611 Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month
Job Title: Customer Care Executive – E-commerce Industry Experience Required: 1–3 Years (E-commerce experience preferred) Location: Noida Sec 8 Employment Type: Full-time Key Responsibilities: Handle inbound and outbound calls, emails, and chats for customer support. Resolve customer queries related to orders, returns, refunds, claims, and delivery status. Provide product and service information to customers in a clear and professional manner. Coordinate with internal teams (logistics, warehouse, operations) to resolve escalations. Maintain accurate records of interactions in CRM/Excel/ERP tools. Ensure customer satisfaction by delivering prompt and professional support. Follow up with customers to ensure issues are resolved within timelines. Identify recurring concerns and escalate them to management for process improvement. Requirements: 1–3 years of customer service experience (E-commerce or BPO preferred). Strong verbal and written communication skills (English & Hindi preferred). Proficiency in MS Office, CRM, or ticketing systems. Thanks & Regards Patrika [email protected] 8477858611 Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month
Job Title: E-commerce Executive Experience Required: 2+ Years Location: Noida - Sector 8 Employment Type: Full-time Job Overview: We are looking for an experienced and detail-oriented E-commerce Executive with hands-on expertise in marketplace operations and D2C website management. The ideal candidate should be proficient in handling online marketplace accounts, inventory panels, and claims management while ensuring smooth operations and business growth. Key Responsibilities: Manage end-to-end operations on marketplaces such as Myntra, Flipkart, Amazon, Meesho, TataCliq . Handle D2C website management (Shopify) including product listing, pricing, promotions, and order management. Work on Unicommerce Inventory Panel for product mapping, stock management, and order processing. Monitor daily sales, track performance metrics, and prepare operational reports. Coordinate with marketplaces for raising and managing wrong product/return claims . Optimize product listings with accurate content, images, and SEO-friendly descriptions. Ensure timely order fulfillment and resolve operational/logistics-related issues. Collaborate with internal teams (warehouse, marketing, accounts) for smooth functioning of e-commerce activities. Required Knowledge & Skills: Strong knowledge of marketplace operations (Myntra, Flipkart, Amazon, Meesho, TataCliq) . Experience in Shopify store management (D2C). Hands-on experience with Unicommerce Inventory Management System . Problem-solving skills with the ability to handle claims and disputes effectively. Proficiency in MS Excel/Google Sheets for reporting and analysis. Good communication and coordination skills. Qualification: Bachelor’s degree in Business Administration, Marketing, or a related field. 2+ years of relevant e-commerce operations experience. Thanks & Regards Patrika patrika @metaspacechain.com 8477858611 Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month
Job Title: E-commerce Executive Experience Required: 2+ Years Location: Noida - Sector 8 Employment Type: Full-time Job Overview: We are looking for an experienced and detail-oriented E-commerce Executive with hands-on expertise in marketplace operations and D2C website management. The ideal candidate should be proficient in handling online marketplace accounts, inventory panels, and claims management while ensuring smooth operations and business growth. Key Responsibilities: Manage end-to-end operations on marketplaces such as Myntra, Flipkart, Amazon, Meesho, TataCliq . Handle D2C website management (Shopify) including product listing, pricing, promotions, and order management. Work on Unicommerce Inventory Panel for product mapping, stock management, and order processing. Monitor daily sales, track performance metrics, and prepare operational reports. Coordinate with marketplaces for raising and managing wrong product/return claims . Optimize product listings with accurate content, images, and SEO-friendly descriptions. Ensure timely order fulfillment and resolve operational/logistics-related issues. Collaborate with internal teams (warehouse, marketing, accounts) for smooth functioning of e-commerce activities. Required Knowledge & Skills: Strong knowledge of marketplace operations (Myntra, Flipkart, Amazon, Meesho, TataCliq) . Experience in Shopify store management (D2C). Hands-on experience with Unicommerce Inventory Management System . Problem-solving skills with the ability to handle claims and disputes effectively. Proficiency in MS Excel/Google Sheets for reporting and analysis. Good communication and coordination skills. Qualification: Bachelor’s degree in Business Administration, Marketing, or a related field. 2+ years of relevant e-commerce operations experience. Thanks & Regards Patrika patrika @metaspacechain.com 8477858611 Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month
Job description: Job Title: Customer Care Executive – E-commerce Industry Experience Required: 1–3 Years (E-commerce experience preferred) Location: Noida Sec 8 Employment Type: Full-time Key Responsibilities: Handle inbound and outbound calls, emails, and chats for customer support. Resolve customer queries related to orders, returns, refunds, claims, and delivery status. Provide product and service information to customers in a clear and professional manner. Coordinate with internal teams (logistics, warehouse, operations) to resolve escalations. Maintain accurate records of interactions in CRM/Excel/ERP tools. Ensure customer satisfaction by delivering prompt and professional support. Follow up with customers to ensure issues are resolved within timelines. Identify recurring concerns and escalate them to management for process improvement. Requirements: 1–3 years of customer service experience (E-commerce or BPO preferred). Strong verbal and written communication skills (English & Hindi preferred). Proficiency in MS Office, CRM, or ticketing systems. Thanks & Regards Srishti [email protected] 8477858611 Job Type: Full-time Pay: ₹11,083.10 - ₹30,124.51 per month
Location: Noida Experience: 4 to 6 Years Department: E-commerce Employment Type: Full-timeJob Summary: We are looking for a highly organized and experienced E-commerce Operations Executive to manage our end-to-end e-commerce operations across various platforms. The ideal candidate will have a strong background in e-commerce operations, including product listing optimization, inventory and order management, logistics coordination, and marketplace compliance. Experience with platforms like Amazon, Flipkart, and Meesho is essential. Key Responsibilities: Manage all aspects of e-commerce operations, from product listing to final delivery. Handle product uploads, cataloging, listing optimization, content updates, and categorization. Coordinate with warehouse and logistics partners for order dispatch, tracking, and timely delivery. Monitor daily orders, ensuring accurate processing and status updates. Maintain precise inventory levels and prevent overselling or stockouts. Manage returns, replacements, RTOs, and customer escalations on various platforms. Analyze sales reports and performance metrics to identify trends and implement improvements. Collaborate with internal teams for new product launches, pricing, and promotions. Ensure all listings comply with platform guidelines and tax requirements. Stay updated on platform algorithm changes and new operational procedures. Requirements: 4 to 6 years of experience in e-commerce operations or a similar role. Proficiency in managing platforms such as Amazon Seller Central, Flipkart Seller Hub, and Meesho Supplier Panel. Strong understanding of e-commerce logistics, supply chain, and product lifecycle. Excellent skills in Excel, Google Sheets, and other analytical tools. Experience managing large product catalogs and high order volumes. Ability to work well under pressure, multitask, and meet deadlines. Strong verbal and written communication skills. Preferred Skills: Experience with ERP or OMS systems. Knowledge of pricing strategies, keyword optimization, and e-commerce SEO. Exposure to D2C websites like Shopify or WooCommerce is a plus. Thanks & Regards Srishti Goel srishti@bastionex.net 847785611 Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month
Job description: Job Title: Customer Care Executive – E-commerce Industry Experience Required: 1–3 Years (E-commerce experience preferred) Location: Noida Sec 8 Employment Type: Full-time Key Responsibilities: Handle inbound and outbound calls, emails, and chats for customer support. Resolve customer queries related to orders, returns, refunds, claims, and delivery status. Provide product and service information to customers in a clear and professional manner. Coordinate with internal teams (logistics, warehouse, operations) to resolve escalations. Maintain accurate records of interactions in CRM/Excel/ERP tools. Ensure customer satisfaction by delivering prompt and professional support. Follow up with customers to ensure issues are resolved within timelines. Identify recurring concerns and escalate them to management for process improvement. Requirements: 1–3 years of customer service experience (E-commerce or BPO preferred). Strong verbal and written communication skills (English & Hindi preferred). Proficiency in MS Office, CRM, or ticketing systems. Thanks & Regards Srishti srishti@bastionex.net 8477858611 Job Type: Full-time Pay: ₹11,083.10 - ₹30,124.51 per month
Job description: Job Title: E-commerce Executive Experience Required: 2+ Years Location: Noida - Sector 8 Employment Type: Full-time Job Overview: We are looking for an experienced and detail-oriented E-commerce Executive with hands-on expertise in marketplace operations and D2C website management. The ideal candidate should be proficient in handling online marketplace accounts, inventory panels, and claims management while ensuring smooth operations and business growth. Key Responsibilities: Manage end-to-end operations on marketplaces such as Myntra, Flipkart, Amazon, Meesho, TataCliq . Handle D2C website management (Shopify) including product listing, pricing, promotions, and order management. Work on Unicommerce Inventory Panel for product mapping, stock management, and order processing. Monitor daily sales, track performance metrics, and prepare operational reports. Coordinate with marketplaces for raising and managing wrong product/return claims . Optimize product listings with accurate content, images, and SEO-friendly descriptions. Ensure timely order fulfillment and resolve operational/logistics-related issues. Collaborate with internal teams (warehouse, marketing, accounts) for smooth functioning of e-commerce activities. Required Knowledge & Skills: Strong knowledge of marketplace operations (Myntra, Flipkart, Amazon, Meesho, TataCliq) . Experience in Shopify store management (D2C). Hands-on experience with Unicommerce Inventory Management System . Problem-solving skills with the ability to handle claims and disputes effectively. Proficiency in MS Excel/Google Sheets for reporting and analysis. Good communication and coordination skills. Qualification: Bachelor’s degree in Business Administration, Marketing, or a related field. 2+ years of relevant e-commerce operations experience. Thanks & Regards Srishti [email protected] 8477858611 Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month
Job description: Job Title: E-commerce Executive Experience Required: 2+ Years Location: Noida - Sector 8 Employment Type: Full-time Job Overview: We are looking for an experienced and detail-oriented E-commerce Executive with hands-on expertise in marketplace operations and D2C website management. The ideal candidate should be proficient in handling online marketplace accounts, inventory panels, and claims management while ensuring smooth operations and business growth. Key Responsibilities: Manage end-to-end operations on marketplaces such as Myntra, Flipkart, Amazon, Meesho, TataCliq . Handle D2C website management (Shopify) including product listing, pricing, promotions, and order management. Work on Unicommerce Inventory Panel for product mapping, stock management, and order processing. Monitor daily sales, track performance metrics, and prepare operational reports. Coordinate with marketplaces for raising and managing wrong product/return claims . Optimize product listings with accurate content, images, and SEO-friendly descriptions. Ensure timely order fulfillment and resolve operational/logistics-related issues. Collaborate with internal teams (warehouse, marketing, accounts) for smooth functioning of e-commerce activities. Required Knowledge & Skills: Strong knowledge of marketplace operations (Myntra, Flipkart, Amazon, Meesho, TataCliq) . Experience in Shopify store management (D2C). Hands-on experience with Unicommerce Inventory Management System . Problem-solving skills with the ability to handle claims and disputes effectively. Proficiency in MS Excel/Google Sheets for reporting and analysis. Good communication and coordination skills. Qualification: Bachelor’s degree in Business Administration, Marketing, or a related field. 2+ years of relevant e-commerce operations experience. Thanks & Regards Srishti srishti@bastionex.net 8477858611 Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month
Hello Indeed Family! Budget- up to 6 LPA Job Title: Marketing Manager – E-commerce (Fashion Industry) Location: Noida Company: Luxelace Luxury Private Limited Experience: 4–5 Years Employment Type: Full-Time Working Days: 6 Days Budget- up to 6 LPA About the Company: Luxelace Luxury Private Limited is a fast-growing fashion brand in the e-commerce space, dedicated to delivering trend-driven, high-quality products to both B2B and B2C customers. We’re on the lookout for a passionate and experienced Marketing Manager to drive our digital growth, strengthen our brand identity, and expand our presence across leading online platforms. Key Responsibilities: Strategic Marketing Planning: Develop and implement marketing strategies for both B2B and B2C segments in the fashion e-commerce domain. Team Leadership: Lead and mentor a results-driven marketing team focused on increasing sales, executing campaigns, and enhancing brand visibility. Digital Advertising: Manage and optimize paid ad campaigns (Meta Ads, Google Ads, etc.) to ensure maximum ROI and performance efficiency. Content & Creative Oversight: Collaborate with the design team to create impactful posts, ad creatives, and brand-consistent digital content. Campaign Management: Plan and execute promotional campaigns, influencer partnerships, seasonal offers, and product launches across multiple platforms. Platform Management: Coordinate with marketplace teams (Amazon, Flipkart, Meesho, Myntra, etc.) to maintain consistent branding and boost sales. Analytics & Reporting: Track marketing KPIs, analyze campaign data, and prepare performance reports to guide data-driven decisions. Key Requirements: 4–5 years of proven experience in marketing within the fashion e-commerce industry (B2B & B2C). Strong background in digital marketing , performance marketing , and customer acquisition . Deep understanding of fashion trends , consumer behavior , and major e-commerce platforms . Prior experience in team leadership and managing cross-functional marketing projects. Proficiency in tools like Google Analytics , Meta Ads Manager , Canva , email marketing platforms , and preferably Shopify . Excellent communication skills, creative mindset, and strong project management abilities. Thanks & Regards Srishti Goel (HR) srishti@bastionex.net 8477858611 Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month
Hello Linkedin Family!!! Job Title: Graphic Designer Location: Noida Company: Metaspace Technology Private Limited Experience: 2–4 Years Employment Type: Full-Time Working Days: 5.5 Days Budget- up to 4 LPA About the Role: We are looking for a Graphic Designer who is a creative professional passionate about developing visual concepts that represent a brand’s identity. The ideal candidate will work closely with internal teams to design both brand and game-related creatives, ensuring high-quality visuals that align with company goals and audience preferences. Graphic Designers at Metaspace use computer software and manual techniques to produce visual presentations, including logos, illustrations, game assets, and promotional materials. They translate conceptual ideas into initial drafts and refine them into final designs based on feedback. Roles & Responsibilities: Creating visual designs for print, digital, and game-related media . Designing 2D/3D game graphics , UI elements, and visual assets for in-game content and promotions. Collaborating with clients and internal teams to understand project requirements. Designing brand kits to ensure consistent visual identity. Using design software to produce visually appealing creatives and animations. Creating visual elements like logos, illustrations, and icons . Revising designs based on feedback and ensuring timely delivery. Independently managing tasks to meet project deadlines. Conducting necessary research and preparing concepts before execution. Communicating proactively with the team to ensure smooth workflow. Responsibilities / Expectations from the Role: Strong visual and graphic design skills. Experience or interest in game graphics and UI/UX design is preferred. Proficiency in design software such as CorelDRAW, Photoshop, Illustrator, and InDesign . Ability to conceptualize and develop creative visual ideas. Strong understanding of color theory, typography, and composition . Excellent communication and interpersonal skills. Effective time management and multitasking ability. A portfolio demonstrating design skills (preferably including game-related work). Thanks & Regards Srishti (HR) [email protected] 8477858611 Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month
Job Title: Motion Graphic Designer – Gaming Location: Noida Company: Metaspace Technologies Private Limited Experience: 2–4 Years Employment Type: Full-Time Working Days: 5.5 Days Budget- up to 3.6 LPA About the Role: We are looking for a creative and passionate Motion Graphic Designer with experience in the gaming industry to bring our visual ideas to life. The ideal candidate will have a strong sense of animation, timing, and storytelling, with a keen eye for detail and design aesthetics. You will work closely with our design and game development teams to create visually engaging content for trailers, promotional videos, in-game animations, and marketing campaigns. Key Responsibilities: Create high-quality motion graphics and animations for game trailers, teasers, social media, and marketing materials. Collaborate with the design, marketing, and game development teams to conceptualize and execute creative video content. Work on UI animations, logo reveals, and cinematic visuals to enhance the gaming experience. Edit gameplay footage and add effects, transitions, and sound design for promotional content. Stay updated with the latest animation trends, gaming styles, and visual storytelling techniques. Ensure all motion design outputs are aligned with brand and creative guidelines. Required Skills & Qualifications: Bachelor’s degree or diploma in Animation, Graphic Design, Multimedia, or a related field. Minimum 2 years of experience in motion graphics or animation (preferably in gaming or entertainment industry). Proficiency in tools such as After Effects, Premiere Pro, Illustrator, Photoshop, and Blender/Cinema 4D (optional). Strong understanding of 2D/3D animation, composition, timing, and visual effects. Creative mindset with excellent attention to detail. Ability to work on multiple projects and meet deadlines in a fast-paced environment. Thanks & Regards Srishti (HR) [email protected] 8477858611 Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month
Hello Linkedin Family!!! Job Title: Graphic Designer Location: Noida Company: Metaspace Technology Private Limited Experience: 2–4 Years Employment Type: Full-Time Working Days: 5.5 Days Budget- up to 4 LPA About the Role: We are looking for a Graphic Designer who is a creative professional passionate about developing visual concepts that represent a brand’s identity. The ideal candidate will work closely with internal teams to design both brand and game-related creatives, ensuring high-quality visuals that align with company goals and audience preferences. Graphic Designers at Metaspace use computer software and manual techniques to produce visual presentations, including logos, illustrations, game assets, and promotional materials. They translate conceptual ideas into initial drafts and refine them into final designs based on feedback. Roles & Responsibilities: Creating visual designs for print, digital, and game-related media . Designing 2D/3D game graphics , UI elements, and visual assets for in-game content and promotions. Collaborating with clients and internal teams to understand project requirements. Designing brand kits to ensure consistent visual identity. Using design software to produce visually appealing creatives and animations. Creating visual elements like logos, illustrations, and icons . Revising designs based on feedback and ensuring timely delivery. Independently managing tasks to meet project deadlines. Conducting necessary research and preparing concepts before execution. Communicating proactively with the team to ensure smooth workflow. Responsibilities / Expectations from the Role: Strong visual and graphic design skills. Experience or interest in game graphics and UI/UX design is preferred. Proficiency in design software such as CorelDRAW, Photoshop, Illustrator, and InDesign . Ability to conceptualize and develop creative visual ideas. Strong understanding of color theory, typography, and composition . Excellent communication and interpersonal skills. Effective time management and multitasking ability. A portfolio demonstrating design skills (preferably including game-related work). Thanks & Regards Srishti (HR) srishti@bastionex.net 8477858611 Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month
Job Title: Customer Care Executive Key Responsibilities: 1. Customer Communication: Handle customer queries received through calls, emails, chats, and social media. Respond promptly and professionally to ensure customer satisfaction. 2. Order & Complaint Handling: Assist customers with order status, returns, replacements, and delivery issues. Raise complaint tickets for damaged, delayed, or missing orders. Follow up with courier or marketplace teams until issue resolution. 3. Marketplace Support: Manage customer messages and feedback on Amazon, Flipkart, Meesho, Myntra, etc. Maintain positive ratings by ensuring timely and polite responses. 4. Record Keeping: Maintain daily records of customer interactions and resolved complaints. Share summary reports with management regularly. 5. Coordination: Coordinate with dispatch, inventory, and sales teams for order updates or issue resolutions. Escalate major issues to the concerned department when necessary. 6. Customer Experience: Ensure every customer interaction reflects a positive brand image. Work proactively to reduce repeat complaints. Required Skills: Excellent communication (Hindi & English) Basic computer and Excel knowledge Familiarity with marketplaces (Amazon, Flipkart, etc.) preferred Problem-solving attitude and patience while dealing with customers Thanks & Regards Srishti [email protected] 8477858611 Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month
Job Title: Ecommerce Executive Key Responsibilities: 1. Marketplace Management: o Manage product listings, price updates, promotions, and stock status across all marketplaces (Amazon, Flipkart, Myntra, Meesho, Tata Cliq, etc.). o Ensure all listings are live, updated, and correctly mapped to categories. 2. Order & Inventory Coordination: o Monitor orders daily and coordinate with the warehouse and dispatch team for timely fulfillment. o Track stock levels on marketplaces and Unicommerce (or other inventory panels) to avoid overselling or stockouts. 3. Product Listings & Content: o Upload new products with accurate titles, descriptions, bullet points, and keywords. o Work with the content and design team to ensure images and details meet platform guidelines. 4. Performance Tracking: o Analyze product performance, sales reports, and customer feedback to identify trends and improvement areas. o Monitor marketplace dashboards for performance metrics (Buy Box, cancellation rate, late dispatch rate, etc.). 5. Campaigns & Promotions: o Coordinate for deals, coupons, and promotional events (Big Billion Day, Great Indian Sale, etc.). o Ensure correct setup of discounts and offers on marketplaces. 6. Customer Issue Handling: o Track returns, wrong product claims, and customer complaints raised on marketplaces. o Coordinate with the customer support and warehouse team for quick resolution. 7. Reporting: o Share daily / weekly reports on sales, returns, and marketplace performance with management. ________________________________________ Required Skills: Knowledge of major marketplaces (Amazon, Flipkart, Myntra, Meesho, Tata Cliq, etc.) Familiar with Unicommerce / Shopify / Seller Panels Good Excel and reporting skills Understanding of listing optimization & keyword usage Strong coordination and follow-up skills Thanks & Regards Srishti Goel [email protected] 8477858611 Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month
Job Title: Customer Care Executive Key Responsibilities: 1. Customer Communication: Handle customer queries received through calls, emails, chats, and social media. Respond promptly and professionally to ensure customer satisfaction. 2. Order & Complaint Handling: Assist customers with order status, returns, replacements, and delivery issues. Raise complaint tickets for damaged, delayed, or missing orders. Follow up with courier or marketplace teams until issue resolution. 3. Marketplace Support: Manage customer messages and feedback on Amazon, Flipkart, Meesho, Myntra, etc. Maintain positive ratings by ensuring timely and polite responses. 4. Record Keeping: Maintain daily records of customer interactions and resolved complaints. Share summary reports with management regularly. 5. Coordination: Coordinate with dispatch, inventory, and sales teams for order updates or issue resolutions. Escalate major issues to the concerned department when necessary. 6. Customer Experience: Ensure every customer interaction reflects a positive brand image. Work proactively to reduce repeat complaints. Required Skills: Excellent communication (Hindi & English) Basic computer and Excel knowledge Familiarity with marketplaces (Amazon, Flipkart, etc.) preferred Problem-solving attitude and patience while dealing with customers Thanks & Regards Srishti srishti@bastionex.net 8477858611 Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month
Job Title: Ecommerce Executive Key Responsibilities: 1. Marketplace Management: o Manage product listings, price updates, promotions, and stock status across all marketplaces (Amazon, Flipkart, Myntra, Meesho, Tata Cliq, etc.). o Ensure all listings are live, updated, and correctly mapped to categories. 2. Order & Inventory Coordination: o Monitor orders daily and coordinate with the warehouse and dispatch team for timely fulfillment. o Track stock levels on marketplaces and Unicommerce (or other inventory panels) to avoid overselling or stockouts. 3. Product Listings & Content: o Upload new products with accurate titles, descriptions, bullet points, and keywords. o Work with the content and design team to ensure images and details meet platform guidelines. 4. Performance Tracking: o Analyze product performance, sales reports, and customer feedback to identify trends and improvement areas. o Monitor marketplace dashboards for performance metrics (Buy Box, cancellation rate, late dispatch rate, etc.). 5. Campaigns & Promotions: o Coordinate for deals, coupons, and promotional events (Big Billion Day, Great Indian Sale, etc.). o Ensure correct setup of discounts and offers on marketplaces. 6. Customer Issue Handling: o Track returns, wrong product claims, and customer complaints raised on marketplaces. o Coordinate with the customer support and warehouse team for quick resolution. 7. Reporting: o Share daily / weekly reports on sales, returns, and marketplace performance with management. ________________________________________ Required Skills: Knowledge of major marketplaces (Amazon, Flipkart, Myntra, Meesho, Tata Cliq, etc.) Familiar with Unicommerce / Shopify / Seller Panels Good Excel and reporting skills Understanding of listing optimization & keyword usage Strong coordination and follow-up skills Thanks & Regards Srishti Goel srishti@bastionex.net 8477858611 Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month
Job Title: Front Desk Executive cum Admin Location: Noida Experience: Minimum 1 Year Employment Type: Full-time About the Role: We are looking for a Front Desk Executive cum Admin who will be the first point of contact for our company. The ideal candidate should be presentable, organized, and have excellent communication skills. You will manage the front desk operations and support the admin department in daily office activities. Key Responsibilities: Greet and welcome visitors with a positive, professional attitude. Manage incoming calls, emails, and correspondence efficiently. Handle visitor records and maintain a clean reception area. Coordinate with internal departments for courier, housekeeping, and maintenance requirements. Assist in organizing office events, meetings, and travel arrangements. Maintain and monitor inventory of office supplies and place orders when required. Support HR/Admin with documentation, ID cards, and onboarding arrangements for new employees. Handle vendor coordination and petty cash management when needed. Requirements: Bachelor’s degree or equivalent qualification. Minimum 1 year of experience in front office or administrative roles. Proficiency in MS Office (Word, Excel, Outlook). Strong verbal and written communication skills. Pleasant personality with good organizational skills. Ability to multitask and maintain professionalism under pressure. Thanks & Regards Srishti (HR) [email protected] 8477858611 Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Provident Fund
Job Title: Front Desk Executive cum Admin Location: Noida Experience: Minimum 1 Year Employment Type: Full-time About the Role: We are looking for a Front Desk Executive cum Admin who will be the first point of contact for our company. The ideal candidate should be presentable, organized, and have excellent communication skills. You will manage the front desk operations and support the admin department in daily office activities. Key Responsibilities: Greet and welcome visitors with a positive, professional attitude. Manage incoming calls, emails, and correspondence efficiently. Handle visitor records and maintain a clean reception area. Coordinate with internal departments for courier, housekeeping, and maintenance requirements. Assist in organizing office events, meetings, and travel arrangements. Maintain and monitor inventory of office supplies and place orders when required. Support HR/Admin with documentation, ID cards, and onboarding arrangements for new employees. Handle vendor coordination and petty cash management when needed. Requirements: Bachelor’s degree or equivalent qualification. Minimum 1 year of experience in front office or administrative roles. Proficiency in MS Office (Word, Excel, Outlook). Strong verbal and written communication skills. Pleasant personality with good organizational skills. Ability to multitask and maintain professionalism under pressure. Thanks & Regards Srishti (HR) srishti@bastionex.net 8477858611 Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Provident Fund