Customer Care Executive

Tripate

2 years

0 Lacs

chennai tamil nadu india

Posted:1 month ago| Platform:

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Skills Required

support service upselling communication

Work Mode

On-site

Job Type

Full Time

Job Description

Location:

Salary:

About the Role

Customer Executive

Responsibilities

Handle
inbound customer calls
and respond to travel-related enquiries.
Provide detailed information about travel services, visa assistance, group tours, and packages.
Convince and convert leads
into confirmed bookings.
Identify customer needs and provide appropriate solutions.
Maintain call records, enquiry follow-ups, and ensure customer satisfaction.
Support the team with
problem-solving
and quick resolution of customer issues.

Requirements

Minimum
1–2 years experience
in customer service / call center / sales.
Strong skills in
convincing, upselling, and customer handling
.
Good
problem-solving attitude
and ability to handle pressure.
Must be fluent in
English and Telugu
(additional languages are a plus).
Excellent communication, listening, and interpersonal skills.
Should be willing to work from our office at
Saligramam, Chennai
.

What We Offer

Competitive salary of
₹20,000 – ₹25,000
per month.
Performance-based incentives.
A supportive team environment with career growth opportunities.
Exposure to the
travel and tourism industry
.

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