Customer Care Executive

0 years

1 Lacs

Posted:16 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Customer Call Support Intern (In-Office | Delhi)

Company: TheHatke.com
Location: Ashok Park Main, Delhi, India
Internship Type: Full-time (In-office)
Duration: 6 Months
Start Date: Between 2nd Nov 2025 and 10th Nov 2025

About Us:

We are an online business specializing in premium and trendy phone covers and accessories. Our mission is to bring stylish protection to every phone user with high-quality designs.
We’re looking for enthusiastic and responsible interns to join our Customer Support Team and ensure smooth communication with our customers.

Key Responsibilities:

  • Call customers to confirm orders and delivery addresses.
  • Handle NDR (Non-Delivery Report) calls for undelivered orders.
  • Update order details accurately in our internal system.
  • Coordinate with the operations team for smooth and timely deliveries.
  • Maintain a polite, friendly, and professional tone while interacting with customers.

Who Can Apply:

Only those candidates can apply who:

  • Are available for a full-time (in-office) internship.
  • Can start between 2nd Nov 2025 and 10th Nov 2025.
  • Are available for the entire 6-month duration.
  • Are based in Delhi.
  • Have relevant skills and interests.

Women wanting to start or restart their careers are also encouraged to apply.

Requirements:

  • Good communication skills (Hindi/English preferred).
  • Basic knowledge of phone usage and Excel/Google Sheets.
  • Ability to handle customer queries patiently and professionally.

Perks:

  • Hands-on experience in customer relationship management.
  • Internship certificate upon completion.
  • Friendly and supportive work environment.

Job Type: Full-time

Pay: ₹10,000.00 - ₹12,000.00 per month

Work Location: In person

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