Customer Care Executive

0 - 4 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Customer Care Executive at Startek, you will be part of an exciting E-commerce Chat Process team. This work-from-home opportunity offers the flexibility of a hybrid work model. Your primary responsibility will be to handle customer queries and complaints efficiently, ensuring a top-notch customer experience and taking full ownership to guarantee customer satisfaction. Key Responsibilities: - Efficiently handle customer queries and complaints - Provide excellent customer experience during all interactions - Take complete ownership of customer issues and ensure end-to-end resolution - Demonstrate good analytical ability in resolving customer concerns Qualification Required: - Excellent written and oral communication skills in English - Display good customer service skills - Prior experience in BPO voice processes will be preferred, but freshers can also apply - Ability to create a work-from-home environment - Willingness to work in a 24/7 environment - Must have own Laptop/Desktop with a reliable Internet connection for remote work Company Details: Startek is a company offering a work-from-home opportunity with a hybrid work model for Customer Care Executives. They focus on providing excellent customer service in an E-commerce Chat Process environment. Please note that the provided Job Description has been tailored as per the instructions given. Let me know if you need any further modifications.,

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You