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Stick It Up
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Customer Care Executive

Customer Care Executive

Stick It Up

0 - 31 years

1 Lacs

dahisar east mumbai/bombay

Posted:2 weeks ago| Platform: Apna logo

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Skills Required

service support chat resolve tracking communication software crm development

Work Mode

On-site

Job Type

Full Time

Job Description

Position: Customer Service Executive Location: Dahisar East Company: STICK IT UP About Us: STICK IT UP is a leading company known for delivering top-quality, customizable stickers and decals to customers worldwide. We are seeking a dedicated Customer Service Executive to join our team and ensure our customers receive exceptional support and service. Responsibilities: - Handle customer inquiries via phone, email, and chat, providing prompt and effective solutions. - Resolve customer issues and complaints with a positive and professional attitude. - Process orders, returns, and exchanges while maintaining accurate records. - Assist customers with product information, order tracking, and general inquiries. - Collaborate with the sales and production teams to ensure customer satisfaction. - Maintain up-to-date knowledge of our products and services. Requirements: - Previous experience in a customer service role. - Excellent communication skills, both verbal and written. - Strong problem-solving abilities and a customer-focused mindset. - Proficiency in using customer service software and tools. - Ability to work in a fast-paced environment and handle multiple tasks. Preferred Qualifications: - Experience in e-commerce or retail customer service. - Familiarity with CRM systems and practices. What We Offer: - Competitive salary and benefits. - A supportive and dynamic work environment. - Opportunities for growth and career development. How to Apply: Please send your resume and a cover letter outlining your experience and why you would be a great fit for this role to [email address].

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Customer Care Executive