Customer Care Executive

Job Title: Video Support Executive

Location: Pune / Mumbai (WFH options available)

Experience: Minimum 6 months

Company:

We are hiring for a leading Agri-Tech company that provides GPS tracking solutions for tractors. These trackers help farmers improve efficiency, reduce costs, and secure their equipment.

Languages Required:

* Hindi and English (for internal coordination)

* Marathi / Kannada / Telugu (any one or more preferred)

Work Options:

* Pune: Work from Home. May require field visits if issues can't be resolved remotely

* Mumbai: Fully Work from Home

Key Responsibilities:

* Provide video support in Marathi, Kannada, or Telugu

* Troubleshoot basic technical issues

* Guide customers on installation and mobile app usage

* Escalate unresolved problems

* Maintain customer records and documentation

* Communicate clearly and empathetically

Qualifications:

* Minimum 12th pass

* Fluent in Hindi and at least one of Marathi, Kannada, or Telugu

* Good communication and problem-solving skills

* Immediate joiners preferred

Benefits of GPS Trackers for Tractors:

* Real-time location tracking and theft prevention

* Better fuel management and cost savings

* Timely maintenance alerts and improved efficiency

Interested candidates can apply now or share referrals.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Work from home