Customer Care Executive

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Sansintelli Business Solution

1 - 3 years

0 - 1 Lacs

madurai

Posted:3 days ago| Platform:

Apply

Skills Required

telecalling erp crm management query handling mis reporting query resolution customer management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Overview:

Key Responsibilities:

Handle inbound and outbound calls, What Sapp messages, and emails from customers.
Address customer queries, complaints, and requests promptly and professionally.
Maintain accurate customer records and update the database as required.
Coordinate with delivery and operations teams to ensure timely service.
Follow up with customers for feedback and service satisfaction.
Escalate unresolved issues to the concerned department for quick resolution.
Support customer retention and build positive relationships.

Requirements:

Prior experience in customer service or call center operations preferred (FMCG / dairy industry experience is an advantage).
Excellent communication skills in Tamil and Basic English.
Strong interpersonal and problem-solving abilities.
Ability to work with customer support tools and MS Office.

What We Offer:

Competitive salary with incentives based on performance.
Opportunity to grow with a fast-expanding brand.
Supportive work environment and training.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Sansintelli Business Solution

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Customer Care Executive