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Customer Care Executive

Customer Care Executive

make me travel

0 years

0 Lacs

Jalandhar

Posted:1 month ago| Platform: GlassDoor logo

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Skills Required

service resolve communication crm empathy

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Service Representative Location: Make Me Travel, Jalandhar Job Description: We are looking for a Customer Service Representative to join our team in Jalandhar. The ideal candidate will handle customer inquiries, resolve issues, and ensure a smooth travel experience for our clients. Key Responsibilities: Handle inbound/outbound calls and emails Assist customers with travel bookings, changes, and cancellations Provide accurate information about tour packages and services Resolve customer complaints with a positive attitude Maintain customer records and follow up as needed Skills Required: Strong communication (English, Hindi, Punjabi preferred) Basic computer knowledge (MS Office, CRM tools) Patience, empathy, and problem-solving skills Ability to work in a team and meet deadlines Qualifications: Minimum 12th pass or graduate Prior experience in customer service or travel industry preferred Job Type: Full-time Pay: ₹10,000.00 - ₹18,000.00 per month Schedule: Day shift Language: English (Required) Work Location: In person Speak with the employer +91 9646916111

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Customer Care Executive