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Customer Care Executive

0 years

3 - 4 Lacs

Posted:9 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Make outbound calls to potential leads and explain clinic services.
  • Follow up with warm leads from social media, website, and walk-ins.
  • Schedule consultations with doctors and maintain daily call logs.
  • Maintain customer database and update CRM regularly.
  • Coordinate with the front office and marketing team to ensure smooth appointment flow.
  • Meet weekly and monthly targets for leads and conversions.

Key Skills & Requirements:

  • Strong communication skills in English, Hindi, and Malayalam (as per location).
  • Proven experience in telesales, preferably in healthcare/cosmetic/clinic industry.
  • Ability to handle pressure and achieve sales targets.
  • Basic computer skills – MS Excel, CRM tools.
  • Customer-centric approach with good listening and convincing skills.

Job Type: Full-time

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Day shift

Language:

  • Hindi (Preferred)
  • English (Required)

Work Location: In person

Speak with the employer
+91 9226535644

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