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Customer Care Executive

0 years

0 Lacs

Cochin

Posted:2 weeks ago| Platform:

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Skills Required

service billing support communication

Work Mode

On-site

Job Type

Full Time

Job Description

Job Opening: Customer Care Executive Company: Nakshatra Gold and Diamonds Location: M.G. Road, Kochi Experience: 0–1 year (Freshers welcome) Employment Type: Full-time Contact: 70345 11189 About the Role We are looking for a friendly and enthusiastic Customer Care Executive to join our team at Nakshatra Gold and Diamonds. This role is ideal for someone who enjoys interacting with people, has a passion for customer service, and is looking to build a career in luxury retail. Key Responsibilities Greet and assist customers at the showroom with a positive and professional attitude Handle customer queries and provide accurate product and service information Manage customer follow-ups and ensure a seamless experience Coordinate with sales and billing teams to support customer needs Maintain customer service records and feedback logs Handle phone calls and basic showroom communication duties Requirements 0–1 year of experience in customer service (jewellery or luxury retail preferred) Excellent communication skills in Malayalam and English Friendly, patient, and confident in dealing with people Basic computer skills (MS Office, email, etc.) Strong sense of responsibility and professionalism Fresh graduates are encouraged to apply contact: 70345 11189 Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Paid sick time Schedule: Day shift Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 7034511189 Expected Start Date: 02/06/2025

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