Customer Care Executive Job

Job Description

About the job: As a customer care executive at Moxi Outsourcing, you will have the opportunity to showcase your exceptional English proficiency, client interaction skills, customer support expertise, and ability to nurture client relationships. This exciting role involves handling customer inquiries, resolving issues, and ensuring a seamless customer experience. Key responsibilities: 1. Engage with clients through various communication channels to address their inquiries and concerns promptly and professionally. 2. Build and maintain strong, long-lasting client relationships by understanding their needs and providing personalized solutions. 3. Act as a liaison between clients and internal teams to ensure efficient and effective communication and resolution of issues. 4. Collaborate with team members to continuously improve customer support processes and enhance overall customer satisfaction. 5. Identify opportunities to upsell or cross-sell products or services to existing clients and contribute to business growth. 6. Monitor customer feedback and trends to proactively address potential issues and enhance the overall customer experience. 7. Stay updated on industry trends and best practices in customer care to continuously improve service delivery and exceed client expectations. If you are a dedicated and proactive individual with a passion for delivering exceptional customer service, we invite you to join our dynamic team at Moxi Outsourcing and make a positive impact on our clients' experience. Apply now and take your customer care career to the next level! Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 2,40,000 - 3,36,000 /year Experience: 1 year(s) Deadline: 2025-06-05 23:59:59 Skills required: Client Interaction, Client Relationship, English Proficiency (Spoken) and Customer Support Other Requirements: 1. Must have excellent communication skills. About Company: Moxi Outsourcing has been offering types of assistance to our clients for over 8 years. Our key to progress is to improve constantly, smooth processing out, and a consultative way to deal with reconsidering, where the principal objective is to exceed the expectation of our clients to develop with us.