Customer Care Executive Job

Job Description

About the job: Key Responsibilities: 1. Respond to customer queries in a timely and accurate way, via phone, email or chat. 2. Maintaining a positive, empathetic, and professional attitude toward customers at all times. 3. Responding promptly to customer inquiries. 4. Communicating with customers through various channels. 5. Acknowledging and resolving customer complaints. 6. Knowing our products inside and out so that you can answer questions. 7. Processing orders, forms, applications, and requests. 8. Keeping records of customer interactions, transactions, comments, and complaints. 9. Communicating and coordinating with colleagues as necessary. 10. Providing feedback on the efficiency of the customer service process. 11. Ensure customer satisfaction and provide professional customer support. Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Delhi only Salary: ₹ 2,00,000 - 2,40,000 /year Experience: 1 year(s) Deadline: 2025-06-02 23:59:59 Skills required: Problem Solving, English Proficiency (Spoken), English Proficiency (Written) and Effective Communication Other Requirements: 1. Female candidates only. About Company: We are in line with the ancient Ayurveda regimen and present to your skincare and cosmetic products in a modern envelope. We are a pioneering skincare producer known for our natural products, which are formulated with ingredients taken directly from mother nature.