Customer Care Executive

As a Software Support and Basic Marketing candidate at Inventive Infotech, your primary responsibility will be to provide software support and handle client interactions. You will be trained extensively on our software products to effectively carry out the following support responsibilities: - Visit clients in Satara city & MIDC areas for software support - Install, configure, and explain software to new and existing clients - Resolve client issues based on schedules provided by Head Office - Provide on-site training and demonstrations as needed - Maintain daily support reports and consistent communication with the Head Office - Ensure client satisfaction through timely follow-up In addition to software support, you will also be involved in basic marketing tasks such as: - Promoting Inventive Infotech products to new clients during visits - Working on leads provided by the company - Generating local leads through personal networks - Closing basic sales through one-to-one communication (training will be provided) To excel in this role, you should possess the following skills: - Good communication skills - Smart and confident personality - Willingness to travel within Satara & MIDC areas - Quick learner with basic computer and Android mobile skills - Ability to handle objections and rejections effectively - Strong follow-up habits As a preferred candidate, you should hold a Graduate / Post Graduate / Diploma / Degree and meet the following must requirements: - Male candidate with a 2-wheeler and good-condition Android phone - Commitment to a minimum of 1 year in the role Candidates residing in Satara city or within a 5 km radius and those with prior experience in Satara MIDC sector as Support or Marketing Executive will be given preference. The salary structure includes Basic Salary, Incentives, Travel Allowance (TA), and Mobile Allowance. Immediate joiners are preferred for this Full-time, Permanent position. If you are selected, you should be able to join promptly and commit to the job for a minimum of 1 year or more. Your education background should include a Diploma, and prior experience in Marketing is preferred. Are you ready to take on this challenging yet rewarding role at Inventive Infotech ,