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Customer Care Executive

0 years

1 - 3 Lacs

Posted:7 hours ago| Platform: GlassDoor logo

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On-site

Job Type

Full Time

Job Description

Job Title: Customer Care Executive – Kannada Language

Location: Bangalore

Job Type: Full-Time

Industry: Customer Support / BPO / Technology

Languages Required: Fluent in Kannada (mandatory) + Basic English/Hindi preferred

Job Summary:

We are looking for a friendly and empathetic Customer Care Executive who is fluent in Kannada to assist our users via phone calls, chats, or emails. You will be responsible for resolving queries, providing accurate information, and ensuring a smooth user experience.

Key Responsibilities:

  • Handle incoming and outgoing calls in Kannada language
  • Understand customer issues and provide effective solutions
  • Guide users through app functionalities, payments, and service queries
  • Escalate unresolved issues to the concerned departments
  • Maintain records of customer interactions and follow up when needed
  • Ensure customer satisfaction through professional and polite communication

Required Skills & Qualifications:

  • Fluency in Kannada (both verbal and written)
  • Basic knowledge of English or Hindi is a plus
  • Prior experience in customer service or call support is preferred
  • Good communication and problem-solving skills
  • Ability to multitask and handle pressure in a fast-paced environment
  • Familiarity with mobile apps or tech-based platforms is an advantage

Benefits:

  • Fixed salary + Incentives
  • Friendly and supportive team environment
  • Training and career growth opportunities
  • Flexible shifts (Day/Night/Weekend as per business need)

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

  • Day shift

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

Speak with the employer
+91 7418676356Expected Start Date: 21/07/2025

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