As a Junior Customer Care Executive at HomeTriangle Online Services Pvt Ltd., based in Bengaluru, you will be an integral part of our dynamic team dedicated to enhancing customer satisfaction. With a minimum of 1 year of experience in customer service, you will play a key role in addressing customer inquiries and ensuring a high level of customer delight. Your role will involve responding to customer inquiries through phone, email, and chat channels promptly and efficiently. By utilizing your excellent communication skills and problem-solving abilities, you will interact with customers to provide accurate information about our services and address any concerns they may have. Your empathetic approach towards customers will ensure that their concerns are not only understood but also effectively resolved. Attention to detail is crucial in accurately recording all customer interactions, and your ability to remain calm under pressure, especially during peak inquiry times, will be an asset in this role. To excel in this position, you must possess a sound knowledge of our product/service offerings and be proficient in using customer service software and tools. Your responsibilities will include resolving customer complaints, maintaining records of interactions, and following up to ensure that all issues have been successfully addressed. If you are looking to join a team committed to providing exceptional customer service, then this full-time contract position offers an exciting opportunity for you. The offered CTC ranges from 18000 to 25000. Learn more about us by visiting our website and be a part of our team dedicated to customer satisfaction.,

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Customer Care Executive