Customer care Executive ( Hindi)

Company Description

The e-commerce site mywedjat.com offers top healthcare products from around the world and India at competitive prices with no compromise on quality. With over 2,500 products, we cater to fitness, supplements, pain care, skin and hair care, organic, and baby care needs. We provide a health vault for free, private online storage of health data, and a platform for laboratory test orders fulfilled by our partners across India. At mywedjat.com, you can buy health insurance, fix doctor appointments, and get second opinions from experts through live video and audio chat.

Role Description

This is a full-time on-site role for a Customer Care Executive (Hindi) based in Madurai South. The Customer Care Executive will handle customer support tasks, ensure customer satisfaction, provide exceptional customer service, and maintain strong communication with clients. The role also involves assisting with sales inquiries and resolving customer issues in a timely and professional manner.

Qualifications

• Customer Support, Customer Service, and Customer Satisfaction skills
• Excellent Communication skills in Hindi and English
• Sales experience and skills
• Strong problem-solving abilities and interpersonal skills
• Ability to work on-site in Madurai South
• Previous experience in the healthcare industry is a plus
• High school diploma or equivalent