Responsibilities: Campaign Development: Plan, design, and execute WhatsApp marketing campaigns aligned with business goals and customer needs. Messaging: Craft compelling and persuasive message templates for various purposes, including promotions, updates, and customer service. Customer Interaction: Handle customer inquiries, provide support, and engage with customers via WhatsApp, ensuring prompt and professional responses. Content Collaboration: Collaborate with content/design teams to ensure consistent branding and messaging across all WhatsApp communications. Data Management: Segment and manage client databases to personalize communication and track campaign performance. Performance Analysis: Monitor, analyze, and report on campaign performance metrics (open rates, click-throughs, replies) and identify areas for improvement. Stay Updated: Keep abreast of the latest WhatsApp marketing trends, best practices, and features. Compliance: Ensure all WhatsApp marketing activities adhere to data privacy policies and best practices. Qualifications: Education: Bachelor's degree in Marketing, Communications, or a related field preferred. Experience: 1-3 years of experience in digital marketing, with a focus on WhatsApp marketing or customer engagement. Skills: Strong communication, interpersonal, and writing skills. Proficiency in marketing automation tools and analytics platforms. Knowledge: Understanding of customer behavior, data-driven marketing, and WhatsApp business features. Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Work Location: In person
Responsibilities: Campaign Development: Plan, design, and execute WhatsApp marketing campaigns aligned with business goals and customer needs. Messaging: Craft compelling and persuasive message templates for various purposes, including promotions, updates, and customer service. Customer Interaction: Handle customer inquiries, provide support, and engage with customers via WhatsApp, ensuring prompt and professional responses. Content Collaboration: Collaborate with content/design teams to ensure consistent branding and messaging across all WhatsApp communications. Data Management: Segment and manage client databases to personalize communication and track campaign performance. Performance Analysis: Monitor, analyze, and report on campaign performance metrics (open rates, click-throughs, replies) and identify areas for improvement. Stay Updated: Keep abreast of the latest WhatsApp marketing trends, best practices, and features. Compliance: Ensure all WhatsApp marketing activities adhere to data privacy policies and best practices. Qualifications: Education: Bachelor's degree in Marketing, Communications, or a related field preferred. Experience: 1-3 years of experience in digital marketing, with a focus on WhatsApp marketing or customer engagement. Skills: Strong communication, interpersonal, and writing skills. Proficiency in marketing automation tools and analytics platforms. Knowledge: Understanding of customer behavior, data-driven marketing, and WhatsApp business features. Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Work Location: In person
Job descriptionA medical representative's primary role is to promote pharmaceutical products to healthcare professionals, such as doctors and pharmacists. They educate healthcare professionals about the benefits, usage, and dosage of various products, build relationships with practitioners, and aim to increase product awareness and sales. They also manage sample inventory and submit call reports. Here's a more detailed breakdown of their responsibilities: Product Promotion:Medical representatives present pharmaceutical products, highlight their benefits, and address any queries. Relationship Building:They establish and maintain strong relationships with healthcare professionals to build trust and rapport. Sales Achievement:They work towards achieving sales targets by effectively promoting and selling products to healthcare professionals. Product Knowledge:They possess a strong understanding of the company's products, their uses, and potential side effects. Market Research:They monitor market trends, competitor activities, and customer feedback to inform product strategy. Record Keeping:They maintain detailed records of all interactions with healthcare professionals, including sales data and customer feedback. Reporting:They regularly report on their activities and sales performance to management. Compliance and Ethics:They adhere to all relevant regulations and ethical guidelines when promoting products. Staying Updated:They keep abreast of the latest medical advancements and industry trends. Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Work Location: Remote
Job descriptionA medical representative's primary role is to promote pharmaceutical products to healthcare professionals, such as doctors and pharmacists. They educate healthcare professionals about the benefits, usage, and dosage of various products, build relationships with practitioners, and aim to increase product awareness and sales. They also manage sample inventory and submit call reports. Here's a more detailed breakdown of their responsibilities: Product Promotion:Medical representatives present pharmaceutical products, highlight their benefits, and address any queries. Relationship Building:They establish and maintain strong relationships with healthcare professionals to build trust and rapport. Sales Achievement:They work towards achieving sales targets by effectively promoting and selling products to healthcare professionals. Product Knowledge:They possess a strong understanding of the company's products, their uses, and potential side effects. Market Research:They monitor market trends, competitor activities, and customer feedback to inform product strategy. Record Keeping:They maintain detailed records of all interactions with healthcare professionals, including sales data and customer feedback. Reporting:They regularly report on their activities and sales performance to management. Compliance and Ethics:They adhere to all relevant regulations and ethical guidelines when promoting products. Staying Updated:They keep abreast of the latest medical advancements and industry trends. Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Work Location: Remote
Key Responsibilities: Sourcing and Screening: Identifying and attracting qualified candidates through various channels, screening resumes and applications to identify suitable candidates. Interviewing: Conducting interviews to assess candidates' skills, experience, and cultural fit, often in collaboration with hiring managers. Hiring: Making hiring decisions, negotiating job offers, and coordinating onboarding processes. Collaboration: Working closely with hiring managers to understand their needs and ensure a successful hiring process. Recruitment Strategy: Developing and implementing recruitment strategies that align with the company's goals and culture. Relationship Building: Building relationships with both candidates and hiring managers to foster a positive hiring experience. Staying Updated: Keeping up-to-date with industry trends and best practices in talent acquisition. Data Analysis: Utilizing data to track key recruitment metrics, such as time-to-fill and quality of hire. Communication: Providing timely and accurate updates to hiring managers and candidates throughout the recruitment process. Essential Skills: Interpersonal Skills: Building rapport with both candidates and hiring managers. Communication Skills: Effectively communicating recruitment strategies, job requirements, and candidate information. Analytical Skills: Evaluating resumes and applications, assessing candidate skills, and identifying strengths and weaknesses. Problem-Solving Skills: Identifying and addressing challenges in the recruitment process. Negotiation Skills: Negotiating job offers and compensation packages. Technical Skills: Proficiency in using Applicant Tracking Systems (ATS) and other recruitment tools. Job Types: Full-time, Permanent Pay: ₹8,533.86 - ₹28,072.06 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
A medical representative's primary role involves promoting pharmaceutical products to healthcare professionals such as doctors and pharmacists. You will be responsible for educating healthcare professionals about the benefits, usage, and dosage of various products, as well as building relationships with practitioners to increase product awareness and sales. Managing sample inventory and submitting call reports will also be part of your responsibilities. Your tasks will include presenting pharmaceutical products, highlighting their benefits, and addressing any queries from healthcare professionals. It is essential to establish and maintain strong relationships with healthcare professionals to build trust and rapport. Working towards achieving sales targets by effectively promoting and selling products is crucial for success in this role. Having a strong understanding of the company's products, their uses, and potential side effects is necessary. You will be expected to monitor market trends, competitor activities, and customer feedback to inform product strategy. Maintaining detailed records of all interactions with healthcare professionals, including sales data and customer feedback, is important. Regular reporting on activities and sales performance to management is part of the job. Adhering to all relevant regulations and ethical guidelines when promoting products is essential. Keeping abreast of the latest medical advancements and industry trends is also required. This is a full-time, permanent position with benefits including health insurance and a provident fund. The work schedule is during the day shift, and additional perks may include performance bonuses and yearly bonuses. The work location is remote. Thank you for considering this opportunity as a medical representative.,
Job description Customer Support Associate - Job Description We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures. Responsibilities · Respond to customer queries in a timely and accurate way, via phone, email or chat · Identify customer needs and help customers use specific features · Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) · Update our internal databases with information about technical issues and useful discussions with customers · Monitor customer complaints on social media and reach out to provide assistance · Follow up with customers to ensure their technical issues are resolved · Gather customer feedback and share with our Product, Sales and Marketing teams · Assist in training junior Customer Support Representatives Requirements and skills · Experience as a Customer Support Specialist or similar CS role · Familiarity with our industry is a plus · Excellent communication and problem-solving skills · Multi-tasking abilities · Patience when handling tough cases Ability to commute/relocate: · Madurai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Education: · Bachelor's (Preferred) Experience: · Customer service (Preferred) · total work (Preferred) · Hindi is mandatory Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Work Location: In person
Job description Customer Support Associate - Job Description We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures. Responsibilities · Respond to customer queries in a timely and accurate way, via phone, email or chat · Identify customer needs and help customers use specific features · Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) · Update our internal databases with information about technical issues and useful discussions with customers · Monitor customer complaints on social media and reach out to provide assistance · Follow up with customers to ensure their technical issues are resolved · Gather customer feedback and share with our Product, Sales and Marketing teams · Assist in training junior Customer Support Representatives Requirements and skills · Experience as a Customer Support Specialist or similar CS role · Familiarity with our industry is a plus · Excellent communication and problem-solving skills · Multi-tasking abilities · Patience when handling tough cases Ability to commute/relocate: · Madurai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Education: · Bachelor's (Preferred) Experience: · Customer service (Preferred) · total work (Preferred) · Hindi is mandatory Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Work Location: In person