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Customer Care Executive

Herbalmax Healthcare

1 - 31 years

2 Lacs

Sector 19, Gurgaon/Gurugram

Posted:1 month ago| Platform: Apna logo

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Skills Required

communication chat troubleshooting crm resolve support software

Work Mode

On-site

Job Type

Full Time

Job Description

Customer Care Executive Minimum 12th qualified Good Communication skills. (Fluent English) Experience 1-2 years Salary - 18k-22k Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a timely manner. Provide accurate information about products purchased from Website Assist customers with troubleshooting issues and guide them through solutions. Document customer interactions and maintain detailed records in our CRM system. Collaborate with other departments to resolve customer issues efficiently. Identify recurring problems and suggest improvements to enhance the customer experience. Stay updated on product knowledge, and industry trends. Qualifications: Previous experience in customer support Strong communication skills, both verbal and written. Problem-solving abilities and a proactive attitude. Proficiency in using CRM software IF YOU ARE INTERESTED THAN CONTACT IN THIS NUMBER - 8527617711 - Divya

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Customer Care Executive