Posted:1 month ago|
Platform:
On-site
Full Time
We are looking for a Customer Care Executive (fresher) to join our team and be the first point of contact for our customers. The ideal candidate should have strong communication skills, a positive attitude, and a willingness to learn. This is an excellent opportunity for fresher looking to start their career in customer service.
• Handle incoming customer calls, emails, or chats professionally and promptly.
• Resolve customer queries and concerns with clarity and patience.
• Provide accurate information about products and services.
• Maintain records of customer interactions.
• Ensure high levels of customer satisfaction.
• Coordinate with internal teams to address customer needs.
• Follow company policies and standard procedures for customer handling.
• Fresher or up to 1 year of experience in customer service.
• Minimum qualification: 12th Pass / Graduate in any discipline.
• Good verbal and written communication skills in English language.
• Basic computer knowledge (MS Office, email handling).
• Positive attitude, patience, and willingness to learn.
• Ability to work in a team and handle pressure.
Element Retail
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