Posted:1 week ago|
Platform:
Work from Office
Full Time
Experience: Freshers to 2 year's experience in customer service
( Hindi Voice Process)
Key Responsibilities:
Outbound customer calls and respond to customers queries in Hindi and English.
Maintain customer records by updating account information.
Follow communication scripts when handling different topics.
Ensure customer satisfaction and provide professional customer support.
Strong communication, listening, and interpersonal skills.
Requirements:
Languages: Fluent in Hindi and English is mandatory(spoken is a must; written is a plus).
We welcome applicants from across India, with special consideration for individuals from (Pune, Maharashtra, Mumbai, Odisha, or Bhubaneswar etc), due to certain region-specific project requirements.
Education: Minimum Graduate preferred.
Experience: Prior experience in a voice process (BPO or call centre) is an advantage.
Technical Skills: Basic computer knowledge (MS Office, Typing, CRM tools).
Good listening skills and problem-solving abilities.
Not a Sales or Target orientated work, purely Voice process.
Benefits:
Performance-based incentives
Training provided
Career growth opportunities
Friendly work environment
Refer them and earn a Referral Bonus once they join!
Please share resumes to immediate joiners are most welcome.
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