Customer Care Executive

• conducting customer satisfaction surveys to understand what areas of the company's services need improvements.

• dealing with customer issues and churning out an easy-to-follow solution.

• establishing a positive rapport with all clients and customers in person or via phone.

• forming reports based on customer satisfaction statistics and helping their team to develop new skills.

• helping customers choose the right product for their requirements and budget.

• interacting with customers to ensure they have a desirable and shareable experience.

• Computer skills.

• A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.

Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement

Ability to commute/relocate:

• Jawahar Nagar, Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person