Customer Care Executive

As a Customer Care Executive at Teleperformance, you will be responsible for handling inbound and outbound calls professionally, addressing customer queries, providing accurate solutions, managing lead generation, ensuring customer satisfaction, and updating customer details in the system accurately. **Key Responsibilities:** - Handle inbound & outbound calls professionally - Address customer queries & provide accurate solutions - Manage lead generation & ensure customer satisfaction - Update customer details in the system accurately **Qualifications Required:** - Undergraduates: Minimum 3 years of BPO/Call Centre experience (on paper) - Graduates: Minimum 1 year of BPO/Call Centre experience - Excellent communication skills in English & Hindi (knowledge of a regional language is a plus) - Willingness to work in rotational shifts **Additional Details:** Teleperformance is a global leader in customer experience management, offering excellent career growth and learning opportunities. Joining Teleperformance will provide you with a target-driven, patient, and customer-focused environment where your strong communication and interpersonal skills, basic computer knowledge (MS Office/CRM preferred), and experience in BPO activities such as inbound calls, outbound calls, and customer care will be valued. If you are interested in this opportunity, please share your CV at mayuri.jain@apex1team.com. Join us at Teleperformance and be part of a team dedicated to delivering exceptional customer support. #Teleperformance #CustomerSupport #HiringNow #BPOJobs #MumbaiJobs #CustomerCare #CareerGrowth #BhayanderJobs,