Customer Care executive

2 years

2 - 3 Lacs

Posted:1 day ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Success Specialist

Location: Kolkata, WB, India

Job Overview:

Looking for a dynamic Customer Success Specialist to join the Thermo Adhesives Business team. The role involves sales growth, customer relationship management, and ensuring customer satisfaction.

Responsibilities:

  • Build and enhance customer relationships
  • Process new account registrations
  • Resolve customer issues
  • Prepare and send quotations
  • Generate leads and manage sales pipeline
  • Upsell and encourage repeat business

Requirements:

  • Bachelor’s degree in Business Administration, Marketing, or related field
  • 2-3 years of relevant experience
  • Familiarity with CRM tools is a plus

Benefits:

  • Transportation support
  • Paid privilege leaves
  • Employee referral program

Working Days:

Monday to Saturday,6 Days Mon- Fri 10-7 & All Saturdays 10-4

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Application Question(s):

  • Are you from Kolkata, ARe you ok with chingrighata location?
  • what is your current ctc, notice period, Expected ctc, Total experience?

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

Speak with the employer
+91 9258517636

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