Customer Care Executive

0 years

2 - 4 Lacs

Posted:5 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Customer Care Executive

Location: Pune (Kharadi)
Job Type: Full-Time | Work From Office | Walk-in Interview

Process:

Domestic – Customer Support (Voice/Outbound)

Eligibility:

  • Qualification: Graduate (Any Stream)
  • Freshers & Experienced both can apply
  • Excellent communication skills in English (No MTI/RTI)
  • Good interpersonal and problem-solving skills
  • Customer service-oriented attitude

Shift & Working Days:

  • Day Shift
  • 6 Days Working (1 rotational week off)

Salary & Benefits:

  • Freshers: Up to ₹25,000 CTC
  • Experienced: Up to ₹35,000 CTC (based on last drawn)
  • Attractive Incentive Structure

Roles & Responsibilities:

  • Handle customer inquiries and provide appropriate solutions via outbound calls
  • Guide customers on suitable insurance or related products based on their needs
  • Maintain accurate records of customer interactions in the system
  • Ensure high customer satisfaction through professional communication
  • Escalate unresolved issues to the concerned department

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

  • Provident Fund

Education:

  • Bachelor's (Required)

Language:

  • English (Required)

Location:

  • Kharadi, Pune, Maharashtra (Required)

Work Location: In person

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