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Reliance Retail logo

Customer Care Associate

0 years

0 Lacs

Kanayannoor, Kochi, Kerala

Posted:1 month ago| Platform: Indeed logo

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Skills Required

resolve empathy efficiency inventory service communication transactions flexibility schedule

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities: Greet customers in a friendly and professional manner. Assist customers with product selection, locating items, and providing recommendations. Resolve customer issues and complaints with empathy and efficiency. Operate point-of-sale (POS) systems to process sales, returns, and exchanges accurately. Restock shelves, organize displays, and ensure products are presented neatly. Maintain store cleanliness and safety standards. Stay informed about promotions, policies, and product knowledge. Collaborate with team members to meet store goals and KPIs. Adhere to all company procedures, including cash handling and inventory control. Qualifications: High school diploma or equivalent preferred. Previous retail or customer service experience is a plus. Strong communication and interpersonal skills. Ability to handle transactions accurately and responsibly. Basic math and computer skills. Positive attitude and a passion for helping others. Flexibility to work evenings, weekends, and holidays as needed. Job Type: Full-time Pay: ₹11,000.00 - ₹12,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person

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Reliance Retail
Reliance Retail
www.relianceretail.com

Retail

Hyderabad

1,00,000+ Employees

504 Jobs

    Key People

  • Isha Ambani

    Director

  • Kishore Biyani

    Strategic Advisor

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