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Customer Care Associate

Customer Care Associate

Outpace Consulting Services

0 - 1 years

3 - 13 Lacs

Gurgaon / Gurugram Haryana India

Posted:16 hours ago| Platform: Foundit logo

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Skills Required

crm software Live Chat Tools Knowledge Base Platforms Call Center Software Data Entry

Work Mode

On-site

Job Type

Full Time

Job Description

Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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www.outpaceconsulting.com

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Tech City

50-100 Employees

1252 Jobs

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