Customer Billing Voice – International BPO in Hyderabad, Noida, Puna

0 years

0 Lacs

Posted:3 weeks ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

  • Handle customer queries related to telecom billing and provide accurate resolutions
  • Assist customers with billing discrepancies, payment-related queries, and plan-related issues
  • Escalate unresolved issues to the concerned team following proper SOPs
  • Maintain high customer satisfaction by providing professional and prompt support
  • Document customer interactions accurately in the system
  • Collaborate with internal teams for issue resolution and process improvements
About Company: Vaidik EduServices was incorporated in the year 2011. We offer online tutoring, homework help, textbook solutions, assessment development, and recruitment services to our clients based in India and overseas.

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