Customer Assistant/Supervisor

Job Summary:

We are seeking a female Office Administrator with strong organizational and communication skills to handle day-to-day administrative duties and provide excellent customer support. The ideal candidate should be professional, proactive, and capable of managing multiple tasks efficiently while ensuring a pleasant experience for clients and visitors.

Key Responsibilities:Administrative Support:

• Manage daily office operations including correspondence, filing, and documentation.
• Maintain office supplies, equipment, and inventory.
• Coordinate meetings, appointments, and travel arrangements.
• Assist in preparing reports, presentations, and other business documents.
• Handle incoming and outgoing mail and phone calls.

Customer Assistance:

• Greet and assist clients, visitors, and customers with professionalism.
• Respond to inquiries via phone, email, or in person promptly and courteously.
• Maintain customer records and update databases.
• Coordinate with internal departments to ensure timely resolution of customer issues.
• Follow up with clients to ensure satisfaction and gather feedback.

Other Duties:

• Support HR and accounting functions as needed (attendance, basic bookkeeping, etc.).
• Maintain cleanliness and organization of the reception and office area.
• Perform other duties as assigned by management.

Requirements:

• Bachelor’s degree in Business Administration, Commerce, or a related field.
• Proven experience as an Office Administrator, Receptionist, or Customer Support Executive.
• Excellent verbal and written communication skills (English and Hindi).
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
• Strong organizational and multitasking abilities.
• Pleasant personality with a customer-oriented attitude.
• Ability to work independently and in a team environment.

Preferred Qualifications:

• Experience in front office or customer service roles.
• Basic knowledge of accounting or HR administration.
• Professional appearance and demeanor.

Work Schedule:

[Insert working hours, e.g., Monday to Saturday, 9:00 AM – 6:00 PM]

Job Types: Full-time, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule

Work Location: In person