Customer Assistant Representative

Job Title: Customer Assistant Representative
Company: Jewellery Showroom
Location: Surat / Ahmedabad, Gujarat
Salary: ₹23,000 – ₹25,000 per month
Working Days: 26 Days
Vacancies: Total 30 (Male – 10, Female – 20)
PF/ESIC: Yes

Qualification Required:

• Hospitality Course, Franklin Course, or any Customer Assistant–related certification

Job Overview:
The Customer Assistant Representative will be responsible for providing a smooth customer experience at the jewellery showroom. The role requires assisting walk-in customers, guiding them with product selection, and maintaining professional service standards.

Key Responsibilities:

• Attend walk-in customers and understand their requirements
• Provide product details and guide customers in selecting jewellery items
• Maintain display counters and ensure products are arranged neatly
• Support the billing and packaging team when required
• Maintain customer records and support follow-up activities
• Assist in daily showroom operations and cleanliness
• Handle customer queries politely and professionally
• Coordinate with the sales team to ensure smooth showroom workflow

Required Skills:

• Strong communication and customer-handling skills
• Presentable personality with a positive attitude
• Ability to manage multiple customers at a time
• Basic understanding of sales and showroom etiquette
• Willingness to learn jewellery product details
• Good interpersonal and team collaboration skills

Experience:

• Freshers with relevant course OR
• Experience in customer service / hospitality preferred

Job Type: Full-time

Pay: ₹23,000.00 - ₹25,000.00 per month

Benefits:

• Paid sick time

Work Location: In person