Customer Architect

The Customer Solutions Architect acts as a trusted advisor partnering with the customers on their needs. Understands and captures the critical inputs of stakeholders and translates them into effective requirements and solutions. Specifies and designs effective end-to-end solutions incl. customer-specific adaptations by using the Nokia portfolio of products, systems and / or services as well as 3rd party products where required, applying solution architecture standards, processes, and principles to create and maintain a solution's (technical) integrity over time.

You have:

• A Bachelor's or Master's degree in Engineering or equivalent degree and 5 -10years of experience with OpenShift/GKE (preferred), and other CaaS platforms. Understanding of cloud-native networking (CNI, SR-IOV, DPDK, Multus) and storage architectures. Awareness of resource policies (NUMA, CPU pinning, hugepages) relevant for telco-grade CNFs.
• Hands-on experience in Kubernetes/OpenShift deployment, Day-2 operations, and troubleshooting.
• Familiarity with logs, traces, monitoring tools (Prometheus, Grafana, ELK) to identify infra or CNF-level issues. Ability to work with R&D/PLM teams to drive fixes and customer-specific adaptations
• Strong documentation and presentation skills for architecture HLD/LLD, CIQ, deployment guides, etc. Ability to influence decisions in strategic customer discussions

It would be nice if you also have:

• Familiarity with MANO/Orchestration frameworks

• Designs and develops customer-specific solutions, capturing functional and non-functional requirements, and translating stakeholder inputs into effective architectures.
• Creates high-level and low-level designs, ensuring end-to-end solutions meet customer needs, align with industry best practices, and maintain solution integrity over time.
• Collaborates across business groups and organizations to drive initial solution development, achieve workable outcomes, and support strategic decision-making.
• Solves complex problems using advanced analytical skills, contributing to innovation, professional direction, and long-term strategic goals.
• Provides technical leadership by guiding teams, managing resources, and serving as a trusted expert and best-practice reference in solution architecture.