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CSM ( Operations Manager Motor insurance)

0 - 5 years

0 - 3 Lacs

Posted:3 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Primary Responsibilities:

• Responsible for Quotes generation, Policy Issuance, Policy Cancellation / Endorsement

issuance / Refunds etc. for all channels / products of respective branch within defined

TATs.

• Providing support for faster claim settlement in coordination with the respective

stakeholders.

• Ensuring 100% Policy Issuance through Policy Issuance Portal for respective

branch as per defined TAT.

• Supporting customers / PoSPs of respective branch in terms of timely resolution of their

issues / concerns in coordination with respective stakeholders.

• Following up with ICs / IT / HO Operations Team for timely resolution of raised tickets /

issues of respective branch.

• Establishing strong connect with insurance companies / hospital network / Garages /

Mahindra eco system & other respective stakeholders.

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