CSA Professional

1 - 6 years

3 - 8 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Sr. Customer Support Executive

Location:

Role Overview:

Senior Customer Support Executive

Key Responsibilities:

  • Resolve customer issues efficiently (voice/chat/email).

  • Provide accurate information and maintain customer satisfaction.

  • Escalate complex cases and document interactions.

  • Achieve quality and performance targets.

Requirements:

  • Minimum 1 year of experience in an international process (US/UK/Canada/Australia).

  • Strong communication problem-solving skills.

  • Willingness to work in rotational shifts/night shifts.

Benefits:

  • Competitive salary + incentives

  • Growth opportunities

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