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PVR INOX LTD
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CSA (Customer Service Associate)

CSA (Customer Service Associate)

PVR INOX LTD

0 - 4 years

0 Lacs

karnataka

Posted:2 months ago| Platform: Shine logo

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Skills Required

customer assistance service standards ticketing pos order handling auditorium duties upselling promotion

Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Assistance representative, your primary responsibility will be to greet guests, provide guidance, and address any queries or concerns they may have. In addition, you will be operating ticket counters or food & beverage counters using the POS system. Taking and serving orders at concession stands with accuracy and speed is also part of your duties. You will also be involved in auditorium tasks such as ushering, ticket checks, and maintaining cleanliness. It will be your role to promote combo offers, loyalty programs, and new products to customers while ensuring a friendly, fast, and clean service environment. This is a full-time position suitable for freshers, offering benefits such as health insurance, leave encashment, paid time off, and provident fund. The work schedule involves rotational shifts, and there is a performance bonus component. The work location is in person.,

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CSA (Customer Service Associate)