CRM - Executive (Remote)

1 - 3 years

2 - 3 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Remote

Job Type

Full Time

Job Description

CRM Executive

Key Responsibilities:

  • Manage and maintain the CRM system with a focus on data accuracy and segmentation.
  • Analyze customer data to identify trends, behaviors, and engagement opportunities.
  • Plan and execute email, SMS, and push notification campaigns.
  • Collaborate with marketing, sales, and customer service teams on CRM strategies.
  • Track and report on key CRM metrics and campaign performance.
  • Oversee data imports, exports, cleansing, and deduplication.
  • Suggest improvements based on CRM trends and best practices.
  • Assist in marketing automation and personalized communication workflows.

Requirements:

  • Bachelor's degree in Marketing, Business Administration, Communications, or related field.

  • 1 - 3 years

    of experience with CRM platforms

    (e.g., MoEngage, WebEngage, CleverTap, Leadsquared).

  • Strong skills in Excel and familiarity with reporting tools like Google Analytics.
  • Good communication and coordination skills.
  • Attention to detail and ability to manage multiple projects.
  • Tech-savvy with a basic understanding of marketing automation.
  • Experience in campaign execution and customer data segmentation is a plus.

- To get a faster response from our HR Team

Company Website

https://www.lifecell.in

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